Contact Us

Welcome to Maplecrossing 👋

At Maplecrossing, we believe online shopping should be convenient, enjoyable, and easy to navigate. Whether you are shopping for fashion and accessories, beauty products, household essentials, lifestyle items, or seasonal discoveries, our diverse collections are designed to provide practical and appealing choices for everyday life.

From clothing, footwear, and bags to home accessories, beauty tools, and useful daily essentials, we offer products across multiple categories to meet a variety of customer needs. Our goal is to create a convenient shopping destination where customers can discover thoughtfully selected products in one place.

Our customer service team is available to assist with product information, order updates, shipping, payments, returns, cancellations, and other store-related enquiries.

Contact Information

📍 Address:
2708 W Rio Vista Ave
Tampa, FL 33614
United States

📧 Email: help@maplecrossing.com

📱 Phone: +1 478-232-3606

🕘 Service Hours:
Monday to Friday, 9:00 AM–6:00 PM (EST)

When contacting us about an existing order, please include your full name, order number, and the email address used during checkout. Providing complete and accurate information will help our customer service team review your enquiry more efficiently.

For damaged, defective, missing, or incorrect products, please include clear photos of the item, shipping label, and packaging when applicable.

Please note that Maplecrossing primarily operates as an online retailer. The business address listed above is provided for business correspondence and should not be used for product returns unless our customer service team has approved the return and provided the correct return instructions.

Need additional assistance? Our friendly customer service team is here to help. Contact us with your questions, and we will respond as soon as reasonably possible.

Thank you for visiting Maplecrossing.